Eligibility for Returns and Exchanges

1.Items can be returned or exchanged within 48 hours after delivery, for one or more of the following reasons; The size/colour is incorrect. There is a manufacturing defect.

2.The item must be in its original condition, unworn, unwashed, and with tags attached.

3.Proof of purchase (e.g., receipt or order confirmation) is required.

4. Items purchased on sale or as part of promotions may not be eligible for returns.
Please contact customer care by emailing shahbanoali.business@gmail.com with your order number and reason for exchange. Once your item is received at our warehouse, it will be inspected by our team. We will get back to you as soon as possible with the next steps.
Important Details

• All shipping and handling costs for exchanges are the customer’s responsibility.

• We strive to match the colors of our garments as shown in the pictures. However, please note that slight color variations may occur due to differences in lighting or fabric dye.

Thank you for your understanding and cooperation. For further assistance, feel free to reach out at any time!
Order Cancellation No order cancellation policy